Kyle Olmstead
Cut churn from 11% to 9% across 600 accounts by flagging quiet ones three weeks before revenue dropped, keeping $840K a year.Ex-Smartsheet, DocuSign and ZipwhipSnoqualmie, WA (Seattle area)
Book 20 minutes
Bring a tricky renewal or just your questions, and you’ll know fast whether I’m a fit.
How I'd run your book
I catch accounts slipping early and call before they have to call me. The AI playbook behind it is open source on GitHub.
Read the resume
Sales, lifecycle and retention work since 2017, with the numbers behind every result.
Why CS, why now
Keeping customers was my side project in every job. I want it to be the job.